1. How We Use Your Information
Your information is used to process bookings, send confirmation and notification emails, provide customer support, and improve our platform. We do not sell your personal data to third parties.
2. Payment Data
Payments are processed securely through Razorpay. We do not store your full card details on our servers. Payment records including transaction IDs are retained for accounting and dispute resolution purposes.
3. Data Sharing
We share your booking details (name, phone, dates) with the property owner to facilitate your stay. We may share data with service providers like Firebase and email delivery services solely to operate the platform.
4. Data Retention
We retain your account and booking data for as long as your account is active, or as required by law. You may request deletion of your account and associated data by contacting us.
5. Your Rights
You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at support@rerouteaventures.org or +91 82803 53535 / +91 76748 63535. We will respond within 30 days.
6. Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes via email or an in-app notice. Continued use of the app after changes constitutes acceptance.
7. Contact
For any privacy-related queries, reach us at support@rerouteaventures.org or +91 82803 53535 / +91 76748 63535, or through the Contact Us section in the app.